Contact support
Updated 5 days ago
Email [email protected], or click the BetterCampus icon in your toolbar and look for the help option. We read every message and reply within 1–2 business days.
Try the troubleshooting first
Most problems have a fix you can do yourself in under a minute. Before emailing, work through BetterCampus isn't showing up — it covers installation, permissions, browser settings, and school restrictions.
What to send us
The more you include, the faster we can help.
Your browser and version — find it under "About" in your browser settings
Your school name
What you were trying to do
What happened instead
The steps that make it happen again
A screenshot, if you can take one
Report a bug from the extension
Click the BetterCampus icon in your toolbar and use the report option in the menu. This sends us details about your setup automatically, so there's less for you to describe.
Other ways we can help
I can't sign in — login problems, school or BetterCampus
Cancel Pro or get a refund — billing questions