Contact the support team
Need help with BetterCampus? Here are the fastest ways to reach us.
Email support
For most questions, email is the best way to get help:
General support: [email protected]
Privacy and data requests: [email protected]
We read every message and usually respond within 1–2 business days.
Report a bug
If something is broken, the fastest way to get it fixed is to report it through the BetterCampus extension:
Click the BetterCampus icon in your browser toolbar
Find the Report bug option in the menu
Describe what happened and attach a screenshot if you can
Submit — this goes directly to the team
What to include in your message
When emailing support, include this information so we can help faster:
Your Chrome version (
chrome://settings/help)Your school's Canvas URL
What you were doing when the issue happened
What you expected to happen vs. what actually happened
A screenshot if possible
Request a feature
Have an idea for something BetterCampus should do? Email [email protected] with the subject line "Feature request" and tell us what you'd like to see.
Before reaching out, check the other articles in this help center — your question might already be answered. Common topics include installation, billing, grades, and themes.